Backup and Recovery FAQ

Managing and protecting your organization’s data can be complex, time consuming and expensive.

Profitability.Net’s data storage protection services enable our clients to cost-effectively reduce the risk of data loss. We remove the burden of backing up your data by automating the process to perform daily incremental backups and weekly master backups based upon your business requirements and/or regulatory compliance. Profitability.Net also offers daily offsite tape rotation services to assist you with your backup strategy.

FAQ

Who is responsible for installing the Netvault backup client?

As part of the implementation process Profitability.net administrators will install and configure the backup client

What frequency of backup can be set?

Clients have many options including daily incremental and weekly master backup schedules. Most clients maintain at least 2 master backups and incrementals for the previous week.

What data will be backed up?

Only data that you specify by folder. Clients who would like the entire disk backed up can choose to do so as well. Some applications including databases or open files will not be backed up unless an application plug-in module is installed. Databases can be dumped into a specific folder or can be captured via an APM.

Who is authorized to make changes in the backup schedule?

Profitability.net maintains control of all backup schedules based upon client requirements. Policy changes must be made in writing and submitted to support@profitability.net.

What level of granularity is possible in setting up the backup?

A backup set can include a single file, whole server, share or volume and directory. You only pay for the amount of storage you utilize.

Can multiple servers be backed up simultaneously?

Any number of servers can be backed up simultanously. Your data is transferred via a dedicated storage network that ensures application performance and response is not impacted during backup windows.