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NetTracker
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There were 13 questions found in this category:
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 I use load balancing across multiple Web servers on my Web site. Will NetTracker analyze the data from these logs accurately?
Yes, NetTracker can analyze log files that are clustered for a
single site or for multiple sites. The log files can be from
load-balanced servers or from servers that each deliver different
content. It is even possible to analyze Web servers clustered for
multiple sites when each site in the clu...
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Can NetTracker analyze content delivered to users by client technologies like Macromedia Flash and other browser plug-ins?
If the plug-in passes information to the Web server in a form that
is logged in the Web server's log file, NetTracker should be able to
analyze it. Two methods for analyzing content delivered by browser
plug-ins are tracking parameters and tracking page requests.
You can set ...
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How do I set up NetTracker to track banner clickthroughs and impressions?
In order for NetTracker to track banner ads, you need to redirect
all the banner ads that you would like to track through a special CGI
program that is included with NetTracker. This CGI program, named
ntadtrack.cgi on UNIX and ntadtrack.exe on Windows, is placed in the
NetTracker program direct...
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Is there any way to exclude visits from our employees to get an accurate analysis of who is visiting our Web site from outside of our company?
Yes.
To exclude visits from your employees
Open the profile in which you want to exclude your employees.
On the main NetTracker panel, click the Options tab.In the left-hand panel, click Filters and then Excluded Hosts.Click Add.In the drop-d...
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NetTracker-User Guide
User Guide
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What does a referrer of None represent?
There are several reasons the referrer would be listed as None:
You are not logging referrer information in your log file. (If all your referrers show up as None, this is probably the reason.) If you tell your server to log that field, you will start to see referrer information.Th...
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What is the difference between the terms Referrer and Initial Referrer?
In general, a referrer is a Web page that directs visitors to
another Web page. Examples of referring pages are a search engine like
Yahoo and a Web page that has a link to another page on the same site.
On the Referrer Summary in NetTracker, a referrer
is the Web site that direc...
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What is the difference between the terms Visits, Visitors, and Views in my summaries?
A view is a hit to a Web page. By default, NetTracker doesn't
count hits to graphics files (such as JPGs and GIFs) as page views. You
can customize the files you don't want to count as views.
A visit
is a series of consecutive views of a Web site by the same user. If the
...
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When I print a report, I only see the top part of the Web page or each frame prints on a separate page. What am I doing wrong?
In order to print a NetTracker report, you should use the NetTracker Print
icon. If you use the print button built-in to your Web browser, you
will have to make the report the active window before printing. To do
this, click within the report (not the NetTracker panel).
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Why didn't my NetTracker data update last night?
NetTracker works by FTP'ing a copy of your log files each night for
analysis. If you change your FTP password, NetTracker will be
unable to retrieve the log files. If you changed your FTP
password, you can either change it back so that NetTracker is again
able to retrieve your lo...
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Why does it sometimes take up to several minutes for my log file to be processed when I click the Update icon?
Depending on the size of your log file, the density of the logs, and
the amount of time that has lapsed since the last time you or someone
else updated the data, it may take a few minutes for NetTracker to
update your data. NetTracker will automatically process your logs once per day during...
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Why does NetTracker report a different number of visitors to my Web site than other Web site traffic analysis products?
It is highly unlikely that any two products will report an identical number of visitors to a Web site. Here's one reason why:
Robots
and spiders (search engine agents) regularly visit Web sites in order
to index these Web sites in their search engines and directories. Since
r...
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Why doesn't my Unique Visitors count equal the total number of New Visitors plus the total number of Repeat Visitors?
The Unique Visitors count is a count of the number of visitors to
the site during the specified time period. For example, for January
2004 this number would be all of the visitors that visited during
January 2004.
The New Visitors count is the number
of visitors who made their f...
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