| Why didn't my NetTracker data update last night? |
NetTracker works by FTP'ing a copy of your log files each night for
analysis. If you change your FTP password, NetTracker will be
unable to retrieve the log files. If you changed your FTP
password, you can either change it back so that NetTracker is again
able to retrieve your log files, or contact Support at
support@profitability.net to have your new password entered into
Nettracker.
If you haven't changed your FTP password, please contact
support@profitability.net as soon as possible to have the problem
diagnosed and corrected before any log data is lost.
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