The email invoice will reflect the current charges and the current account balance. A negative balance reflects an amount due and payment should be sent. A positive balance reflects a credit or prepaid amount and no payment is currently due.

What about prepaid accounts?
Many clients prepay for services to earn a prepayment discount we may be offering at the time. Profitability.net treats prepaid services as deferred revenue and as such your account will continue to accrue normal charges on a monthly basis. Your account accrues monthly charges so that if you add or subtract services during the prepaid term the changes will be effective pro rata. Think of your prepaid balance as a floating credit with Profitability.net that can be used for your existing services or new services you add during the course of the prepaid term.

At any time you can view and print your billing history 24 hours per day via the control panel located at http://www.profitability.net/cplogin.html.

So why does the billing system work so differently?
The billing system is integrated into your account control panel so you can add services to your account. Given this flexibility, the billing system tracks all changes that affect your account charges. Enabling clients to make changes and add services at their convenience allows our clients to better manage their online operations.

If you still have questions about billing, feel free to call us at 513-361-0800 or send an email to support@profitability.net to open a support ticket.