| My website is not working how can I trouble shoot the problem? |
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Many sites stop resolving due to an expired domain name. You can verify that your domain name is not expired by visiting: http://www.networksolutions.com/en_US/whois/index.jhtml Enter
your domain name and look at the Status field to identify if the domain
has expired. Additionally you can look at the expiry date.
If your domain name has expired you will need to contact the registar
and renew the domain name. The following knowledge base link includes articles on identifying your current registar: http://www.profitability.net/kb/index.php?query=registrar&ToDo=search If the domain name has not expired then contact support@profitability.net or visit http://www.profitability.net/newticket.html to create a support request. You can also contact our support department at 513-361-0800.
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